Payment

You can pay via creditcard (Stripe) and Paypal. On customized preorders (signed books og books with signed book plates) we capture your payment immediately although the item will be shipped around the release date. When accepting these terms, you also accept this.

Shipping

As we ship from Spain, international shipping may take up to 2 weeks. It may occur that we shit via fulfillment companies in your local countries.

The shipping cost will be calculated during checkout.

Returns policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping returns

To return your product, you should mail your product to:

Per Jacobsen
Calle Castillo del Ingles 15, Esc 3, Bajo A
29620 Torremolinos, Málaga
Spain 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@humblebooks.dk for questions related to refunds and returns.